Return Policy

At T Glow, we’re committed to providing our customers with high-quality oral care products and a smooth online shopping experience. Please take a moment to read our updated return, refund, and order cancellation policies.

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Return Policy

We understand that sometimes a product may not meet your expectations. That’s why we offer a 7-day return window from the date of delivery, subject to the following conditions:

• Items must be unused, unopened, and returned in their original packaging.

• Customers are responsible for the return shipping cost.

• A refund will only be processed once the product has been inspected and meets our return conditions.

This policy applies to all T Glow Toothbrushes and oral care products.

 

If you would like to return a product, please contact us first via WhatsApp before sending it back. Our team will guide you through the return process step-by-step.

📱 WhatsApp (Message Only): 0321 8950010

Important: Returns are only accepted after prior confirmation via WhatsApp. Please use a secure and trackable courier service when sending items back. Refunds cannot be issued without confirmed return delivery.